FlatJa (hereinafter “Class A”) has established the following terms and conditions regarding the use of all services provided by service applicants and users (hereinafter referred to as “B”). It is assumed that the terms of use have been accepted with use.

Terms of use

Article 1

The scope of the Terms of Use includes not only those stipulated on this web page, but also information sent by Party A via email.

Register for service

Article 2

Section 1
You will register for the service in accordance with the procedures prescribed by Party A. B shall confirm and acknowledge the following items when registering the service.

  • 1. Carefully read and agree to the terms of service before registering for the service.
  • 2. Install Skype.
  • 3. Register true and accurate information for name, email address, password and other items. Also, the information set at the time of registration must be strictly stored at your responsibility.
  • 4. Confirm that the communication environment does not interfere with the use of this service.
  • 5. If you are a minor, obtain the consent of a legal representative such as a parental authority.
  • 6. Pay the usage fee according to the settlement method specified by Party A.

Prohibited conduct

Article 3

1
If you perform any of the following actions when using the service, Party A will take the registration cancellation, compensation for damages and other legal actions.

  • 1. Transfer, use, buy and sell, change the name of the service to other parties.
  • 2. Infringes on the honor, trust of the former.
  • 3. Illegal acts or acts contrary to public order and morals.
  • 4. An act that hinders the operation of the service.
  • 5. Criminal acts and acts that lead to criminal acts.
  • 6. Harassment acts such as harassment of the instructor and obstruction of the lesson, such as bad practices. In addition, the harassment act will be recognized at the discretion of First Party after confirming the facts.
  • 7. Searching for confidential information that is not generally disclosed to us, such as the employment conditions of the instructor, the location of the call center, and the Internet connection.
  • 8. An act in which the person or his / her representative attempts to personally contact the instructor, whether online or offline, including sending and receiving e-mail.
  • 9. The act of soliciting a teacher to work for a service or company that could compete with us.
  • 10. The act of using one account with multiple users.
  • 11. The act of having multiple accounts, reserving a lesson with one account, making a reservation with another account immediately after canceling the lesson, and taking the lesson.
  • 12. The act of canceling a transfer lesson once reserved.
  • 13. Any other act that the Party Judges is inappropriate.

Registration disapproval / cancellation

Article 4

Section 1
If you fall under any of the following reasons, your registration may be disapproved or cancelled. In addition, the amount paid will not be refunded at all.

  • 1. If you do not exist.
  • 2. If you have made a false or incorrect entry or omission in the application.
  • 3. If you have already registered for the service.
  • 4. If you have previously withdrawn from the registration approval by Party A.
  • 5. If you do not have the ability to pay.
  • 6. If you have neglected payment in the past.
  • 7. If Party A determines that it is inappropriate for you to use the Service for any other reason.

Terms of service change

Article 5

You may change the Terms of Use without obtaining your consent. The revised terms of service will take effect when displayed on the web, and B will acknowledge the effect in advance.

Change registration information

Article 6

If there is a change in the contents of the registration information delivered to Party A, registration information will be changed without delay. Party A shall not be liable for any disadvantages or other burdens arising from the failure of Party B to change the registered information.

Handling registration information

Article 7

Section 1
We will manage your registration information in accordance with the privacy policy separately prescribed by us. In the following cases, we may provide or disclose your registered information to a third party.

  • 1. If your consent is obtained
  • 2. If you are required by the public organization to disclose by law etc.
  • 3. When posting nicknames registered in alphabet on the reservation page of this service

2 items

  • 1. If you do not perform the withdrawal procedure stipulated in the previous article after paying the monthly fee course under item 1 of the preceding paragraph, it is assumed that you intend to continue using the service, and one month from the date of payment. User registration shall be continuously renewed at the same fee> money on the expiration date.

Section 3
After you have paid the usage fee according to the procedure specified in Paragraph 1 and Item 2 of this Article and have used the monthly fee course for one month, Within 30 days from the date of sending the payment confirmation notice by e-mail, you will be required to continue the service within 30 days and pay the usage fee for one month.

Section 4
Monthly fee courses, point courses, and monthly pack courses are not refundable after purchase.

Section 5
In order to provide a consistent service to you, we will record the information obtained during the lesson, including personal information.

Section 6
In order to improve the quality of lessons, we may record some lessons. You agree and acknowledge in advance that the lessons you attend may have been recorded by Party A.

Service offer period

Article 10

Section 1
You may use the service from the date on which you consent to the registration of your service in accordance with the Terms of Use.

Section 2
You will be suspended from using the service as provided in Article 4 or Article 8. However, in the case of service suspension due to the reason of Article 4, the service suspension date will be taken when Party A notifies the suspension of service to the Company, and in the case of service suspension for the reason of Article 8, the Company will notify the withdrawal. The last day of the month will be the service stop date.

Suspend / end service

Article 11

Section 1
Party A will suspend or terminate the service in advance or after the notification by website or e-mail. If it is difficult to provide this service due to reasons other than Skype's obstacles, domestic / overseas political circumstances, natural disasters, etc., the service can be suspended.

Information distribution

Article 12

You may carry out email notifications, advertisements, questionnaires, etc. to you.

Using Skype

Article 13

We will use Skype to provide services. When using Skype, you agree to the following.

  • 1. You will comply with Skype's rules for calling software functions and terms of use.
  • 2. It is your responsibility to download the calling software and check its functionality before using the service.
  • 3. If the service cannot be used due to a malfunction of the calling software or hardware necessary for its use, or incomplete settings, the Company shall not be liable for any reason.
  • 4. We are not liable for any malfunction of the calling software itself that occurs after the lesson starts.
  • 5. We are not responsible for any trouble caused by Skype circumstances. Inquiries regarding the services provided by Skype will not be accepted.

Limitation of liability

Article 14

You agree that we will not be liable for any damages arising from or related to the following matters.

  • 1. Use of the service or failure to use it
  • 2. Unauthorized access to or unauthorized modification of your submissions or data
  • 3. Speak, send or act by third parties during service
  • 4. Service learning effects, etc.
  • 5. Any damage caused by the information you gave during the lesson
  • 6. Even if you are not satisfied with the use of this service, if the following conditions apply:
    a) Provision is possible due to a sudden increase in the number of students or the occurrence of communication problems on the teacher side Situations in which the number of lessons provided is temporarily insufficient due to a sudden decrease in the number of lessons
    b) Situations in which lessons cannot be booked in the desired time zone
    c) Situations in which lessons cannot be booked for specific teachers d) Situation where the instructor must cancel the lesson due to a power outage or communication failure
  • 7. Other matters related to services

Copyright and ownership

Article 15

Copyright and ownership of trademarks, logos, descriptions, etc. related to the service belong to AA. It is forbidden to use these without permission from Party B.

Governing law and exclusive court of jurisdiction

Article 16

The governing law of this agreement shall be Japanese law. In addition, the Tokyo District Court shall have exclusive jurisdiction over the first instance for disputes that occur between Party A and Party B in connection with services or terms of service.

Supplementary provisions These provisions were established on August 1, 2019.