About purchase and payment
Can I ask for Learning certification?
Yes, Please contact us if you need learning certification.
Where can I see how many lesson tickets left in my membership plan?
You can check the ‘Appointment Plan History’ page by click it on the dashboard.
What’s the accepted payment?
We accepted credit card, Paypal, Alipay and WechatPay
Can I change my membership plan after purchase?
We are sorry but all membership can’t be changed once purchased.
Can I change my skype account for lesson
Yes, please visit ‘my account’ page on dashboard.
Can I change my email for log in?
No,you can not change your email after registration.
Is it free to register?
Yes,and now we provide one trail lesson for new register.
Do you provide trial lesson？
Yes, now we provide one trail lesson for new register.
What kinds of lessons do you provide?
We provide all kinds of Japanese lesson from daily talk to business Japanese.
Also, you can write down what you want to learn and inform the teacher when booking a lesson.
What should I prepare for the lesson?
Please make sure you have stable internet connection.
Do you provide textbook?
Yes, we provide digital version of all kinds of textbooks for free.
About lesson booking
How do I book a lesson？
Click the ’BOOKS LESSON’ on main menu and choose your teacher and lesson time.
What should I do if the internet connection breaks down during the lesson？
When that happens,please contact us as soon as possible.We will provide solution.
Can I change or cancel a reservation？
Yes, all reservation can be changed or cancelled 3 hours before the lesson begins.
Can I leave review for teachers?
Yes, you can leave review for teachers after the lesson is over.